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FREQUENTLY ASKED QUESTIONS

 

1. What products does Everything By Mio offer?
Everything By Mio is a one-stop fashion shop offering a variety of products, including clothing, bags, shoes, wigs, and jewelry. We strive to provide a wide range of quality items to help you find everything you need to complete your look.

2. How do I place an order?
To place an order, browse through our categories and select the items you wish to purchase. Add them to your cart, proceed to checkout, and follow the instructions to complete your order. You’ll receive a confirmation email once your order is placed.

3. What payment methods do you accept?
We accept a variety of secure payment options, including credit and debit cards, paypal and pay on delivery. All transactions are encrypted to protect your information.

4. How long does shipping take?
Shipping times vary based on your location and the shipping option you select at checkout. Generally, orders are processed within 3-4 business days and delivered within 7 days. We provide tracking information so you can monitor your order’s progress.

5. Can I return or exchange an item?
Yes! We accept returns within 30 days of purchase if the item is in its original condition and packaging. To initiate a return, please contact our customer service team. For exchanges, you can also reach out to our team, and we’ll be happy to assist you.

6. Do you offer international shipping?
Yes, we offer international shipping to Nigeria, Canada and United Kingdom. Shipping fees and delivery times may vary based on your location. Please check our shipping policy for more details on international orders.

7. How do I care for my wig?
To keep your wig looking its best, we recommend gently washing it with wig-specific shampoo and conditioner and storing it on a wig stand when not in use. Avoid using excessive heat unless it’s a heat-resistant wig. Detailed care instructions are provided with each wig purchase.

8. What if my jewelry or bag arrives damaged?
If your item arrives damaged, please contact our customer support team within 30 days of receiving your order. We will arrange a replacement or refund as soon as possible.

9. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use this number to monitor the status of your delivery through our shipping partner’s website.

10. How do I contact customer service?
Our customer support team is here to help! You can reach us via email at info@everythingbymio.com or by phone at 214-714-4544. We’re available during regular business hours to assist with any questions or concerns.

11. Do you offer any discounts or promotions?
Yes! We regularly offer discounts and promotions to our valued customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest deals.


We hope this FAQ answers your questions. For additional inquiries, please don’t hesitate to reach out. Happy shopping at Everything By Mio!

 

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